Security

We recently had a software upgrade on a product I use at work. The upgrade required I change my password, which I did last week. I had to answer three different security questions. It wasn't just three simple questions though... each question had a drop down box where you could choose several different options. I finally got my password reset, was able to use the application and all was well. I went to log in today, put what I thought was my user name and password, except the two didn't match. I was SURE the password I used was correct, but it would not work, so I e-mailed our administrator to see if she could help. She called me later to tell me that she had reset my password, but while talking to her I realized I had the correct password, but the incorrect user name. However, since she had reset my password, I had to go back through the whole process all over again. Not so easy. Now I have to remember out of the three security questions I had answered last week, which of the options I had actually answered, and since the answers are all case sensitive, try to remember if I used any upper or lower case letters. Bottom line is I tried everything I could think of and nothing worked. I really hate to have to admit to our administrator that I STILL cannot get into this RIDICULOUS system. And just think... once I finally do get it right... in 180 days I will have to change my password again. If I can't remember from last week the questions I answered.... I will never remember 180 days from now. This system is more secure than Fort Knox!